By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Detrox products

Automatic washers for flexible endoscopes, disinfectants, detergents, medical instrument care products, lubricating sprays for surgical instruments and exhaust fans, elbow dispensers, environmental disinfection devices, endoscope carrying and storage systems, air sterilizers, cleaning products for agriculture and the environment, milking solutions, alcohol-containing wipes, cabinets, trolleys, hand skin antiseptics, spray heads for spray, surface hygiene control and inspection systems, auxiliary equipment, dilution devices, measuring cups, dosing pumps, closed system dispensers, disinfection baths, ultrasonic cleaning devices, dispensers and bottle holders, dispensers

Automatic sinks for flexible endoscopes

Detroit Wash 6000, etc.
Disinfectants and detergents

DETROIT PAA, DETROIT SAN, etc.
Ultrasonic washing devices, dispensers

metering pumps, etc.
Auxiliary equipment

disinfection baths, etc.
Environmental disinfection devices

Detroit Air Spray, etc.
Endoscope carrying and storage systems

trolleys, cabinets, etc.
Air sterilizers

MEDIXAIR et al.
Disinfectants for agriculture

DETRO VET et al.
Disinfection solutions for milking

DETRO VET IODIP et al.
Antiseptics for the skin of the hands

DETRO PW et al.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for Detrox products.

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Guarantees & Return Policy

All Detrox products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

Contact New Technologies Group